Goal: the KPN Box 12 does the internet. The Linksys does all the Wi-Fi. One network name in the whole house.
Time: about 45 minutes. You need: your phone with the Linksys app, a laptop, and the sticker on the bottom of the KPN Box 12.
How the boxes connect
Fiber cable → converter → KPN Box 12 (black Sagemcom box) → Linksys main node → other Linksys nodes.
The Linksys main node must connect to a yellow LAN port on the KPN Box 12 with a cable. Check this before you start.
Step 1. Measure the internet speed at the cable
If this number is much lower than the KPN subscription, call KPN. Wi-Fi changes will not help.
Step 2. Update the Linksys
Step 3. Put the Linksys in Bridge Mode
Bridge Mode makes the Linksys a Wi-Fi-only device. The KPN Box 12 stays the router.
In Bridge Mode the Linksys app loses Parental Controls, Device Prioritization and the Guest network. That is normal.
Step 4. Turn off the Wi-Fi of the KPN Box 12
Two Wi-Fi networks in one house fight each other. Only the Linksys should send Wi-Fi.
Turn off only Wi-Fi. Do not change anything else on this page. Do not press reset.
Step 5. Give the Linksys the old network name (optional)
If you give the Linksys the same Wi-Fi name and password that the KPN Box 12 had, every phone, TV and printer reconnects by itself.
Step 6. Place the nodes
The house is spread out, so node placement matters more than any setting.
Put one node on each floor and in each far wing of the house.
Put nodes in the open, on a shelf or table, at waist height or higher. Not in a cupboard, not behind the TV, not on the floor.
Keep at most one wall or one floor between a node and the next node. Dutch brick and concrete block Wi-Fi.
Put the main node just outside the meter cupboard, not inside it, if the cable allows.
Linksys app → each node → the app shows the connection to the parent node. If it says weak, move the node closer to the previous one.
Step 7. Use a cable between nodes where you can
A cable between two nodes gives about double the speed at the far node. Wi-Fi between nodes loses half the speed at each hop.
Step 8. Test
If something goes wrong
No internet after Step 3. Unplug the KPN Box 12 and the Linksys main node. Wait 30 seconds. Plug in the KPN Box 12 first. Wait 2 minutes. Then plug in the Linksys.
Linksys app cannot find the nodes. Make sure the phone is on the Linksys Wi-Fi, not on mobile data.
Locked out of 192.168.2.254. The Admin password is on the sticker on the bottom of the KPN Box 12. Type it exactly.
TV box does not work. Connect the KPN TV box with a cable to the KPN Box 12, not to the Linksys.
Undo everything. Linksys app → Advanced Settings → Internet Settings → Connection Type → Automatic (DHCP). Then turn the KPN Wi-Fi back on at 192.168.2.254.
The checkboxes save on this phone. Reload the page and they stay.